Terms, Conditions & Payment

How to Book and Pay

STEP 1:

In order to secure a booking you need to request a quote from us. You can either fill out the Request Availability Form to your right, or Contact Us directly. Quotes are sent via email as soon as we process them.

STEP 2:

Once you have received our quote and accepted it, you must pay a minimum 30% deposit via our "Secure" online payment system below. Please note the deposit % will vary depending on the date the reservation is made and the arrival date. Your booking is only confirmed once you have paid the deposit requested amount or the full amount. Bookings can be paid for by direct internet payment using PAYPAL, PAYGATE or a direct deposit into our bank account.

PAYPAL - Overseas Customers Please insert your Quotation Number and make your payment here:

PAYGATE - Local / Overseas Customers Please insert your Quotation Number and make your payment here:

STEP 3:

Please note the full payment of the balance of the accommodation account must be paid on arrival by cash, credit card or EFT.

Payment Security

Yes, it's safe! Online payment with a credit card on this website is completely safe & secure. Allow us to explain why...

We do not store your credit card details after the transaction (OK, so you have to type them in each time you make a booking, but no hacker will ever be able to steal them!)
From the moment of the transaction we transmit your credit card information using industry standard SSL encryption. This is certified by PayPal / PayGate two of the world's leading authentication companies. For more information you can visit PayPal Website / PayGate Website

To view our Privacy Policy click here

If you're still not convinced you may pay the old slow way of bank deposit or use our online EFT Payment Options.

Cancellation Policy

If the reservation is cancelled within 21 days from arrival a 30% cancellation fee will be charged of the total accommodation bill.
If cancelled within 14 days from arrival a 35% cancellation fee will be charged of the total accommodation bill.
If cancelled within 5 days from arrival a 50% cancellation fee will be charged of the total accommodation bill.
If cancelled within 24 hours from arrival a 100% cancellation fee will be charged of the total accommodation bill.